HostGator Overview
Established in 2002, HostGator has quickly become one of the leading web hosting providers, mainly known for its reliable shared hosting plans. This company is well respected throughout the industry, hosting sites on 5,000 servers for more than 150,000 webmasters. Through its partnership with The Planet, HostGator provides 99.9% reliability through its secured and redundant server facilities in Dallas , Texas .
Outstanding Support
Perhaps the greatest attribute of this web host is support, as the Gator maintains an excellent relationship with its customer base.
A few years ago, HostGator introduced an advanced support system that towered over the web hosting competition by far. Not only does HostGator offer support 24/7 by phone and email, but also live chat, support ticket, and an extensive knowledge base. There is also an active community forum, flash tutorials and integrated support for AOL and MSN messaging.
This web host enjoys high markings across the board in customer relations, as query submissions are usually addressed in minutes, while the phones are always answered.
Web Hosting Plans
The word is that HostGator will be upgrading its shared web hosting solutions to include Windows plans. Currently, the premiere packages are Linux-based and include the Hatchling Plan, Baby Plan and Business Plan.
The Hatching Plan begins at $4.95 per month with unlimited disk space, unlimited bandwidth and a myriad of great features. Some of the basics include programming languages, such as PHP and Ruby on Rails, the AwStats web statistics program, and free shopping cart software.
The Baby Plan comes with all the basics and a few extra perks as well, such as a private SSL certificate that secures your online transactions. In addition, Baby Plan members have the option of purchasing a dedicated IP address for $2.00 a month. This web hosting plan starts as low as $7.95 per month.
Formerly known as the Swap Package, the Business Plan is the most expensive at $12.95 a month, but does offer some exclusive features. You get a free dedicated IP address and private SSL certificate, anonymous FTP, and the highly advanced ChiliSoft ASP scripting language. The most unique feature of this web hosting package is a free toll-free phone number for your business. This deal is rarely rivaled in the web hosting industry.
Pros : HostGator is a widely respected web host committed to its customers. The service is backed by a powerful infrastructure, and the team of support experts is extremely responsive.
Cons: In com paris on to other web hosting providers, HostGator's prices are a little steep.
Conclusion: For a webmaster looking for great features, excellent customer support, and no marketing gimmicks, HostGator is an excellent option. HostGator also has the ability to meet greater demands with dedicated and reseller hosting packages.
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